Warranty Request Form
Have you experienced an issue with an item that you've ordered from our Caboolture or Windsor store? Processing a warranty claim is simple, complete the below form and a member of our team will be in-touch to see what we can do. A warranty process can take anywhere from 1 to 3 weeks to be processed as we do need to gather evidence for the supplier and to sometimes get the new part ordered into our store.
- Complete and submit the below Warranty Request Form.
- A team member will be in-touch to discuss our options, and to request photos of the product in question.
- Discuss what can be done with the supplier - this can take 1 to 3 weeks sometimes.
- Get a replacement product delivered to one of our stores and available for you to collect.