Warranty Request Form

Warranty Request Form main image Warranty Request Form image

Have you experienced an issue with an item that you've ordered from our Caboolture or Windsor store? Processing a warranty claim is simple, complete the below form and a member of our team will be in-touch to see what we can do. A warranty process can take anywhere from 1 to 3 weeks to be processed as we do need to gather evidence for the supplier and to sometimes get the new part ordered into our store.

Warranty Process:

  1. Complete and submit the below Warranty Request Form.
  2. A team member will be in-touch to discuss our options, and to request photos of the product in question.
  3. Discuss what can be done with the supplier - this can take 1 to 3 weeks sometimes.
  4. Get a replacement product delivered to one of our stores and available for you to collect.

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